How Hostigger Inc. collects, uses, and protects information when you use Greyhosting services.
Your trust matters to us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have. By using our services, you agree to the practices described below.
We collect only the information needed to provide our services, bill correctly, support you when you need help, and meet our legal obligations.
We use the information we collect to:
You are responsible for maintaining the accuracy of the information in your account and for keeping your credentials confidential. You can view and update most of your account information by signing in to the client area. Requests to correct, export, or delete personal data can be made by contacting our support team โ we respond to verified requests within the timeframes required by applicable law.
We do not sell your personal information. We share data only with carefully selected partners and only to the extent necessary, including:
We use cookies and similar technologies to keep you signed in, remember preferences, measure how visitors use our site, and combat abuse. You can disable non-essential cookies through your browser settings or our cookie consent prompt where it appears. Disabling essential cookies may break parts of the client area.
We protect customer data with administrative, technical, and physical safeguards proportionate to the sensitivity of the information involved. Measures include encryption in transit (TLS), role-based access controls, network isolation, regular vulnerability assessments, and least-privilege handling of credentials. No system is perfectly secure, but we work continuously to reduce risk and notify customers promptly if a security incident materially affects their account.
We retain account and billing records for as long as your account is active and for a reasonable period afterward to satisfy legal, tax, and accounting requirements. Service usage logs are retained for shorter periods commensurate with their operational purpose. When data is no longer required, it is deleted or anonymized.
Depending on where you reside, you may have the right to access, correct, delete, restrict, or port the personal information we hold about you, and to object to certain processing. To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding.
Greyhosting operates from the United States and uses infrastructure providers in multiple countries. Where personal data is transferred across borders, we rely on standard contractual clauses or equivalent safeguards to protect your information.
We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date at the top of this page and, where appropriate, notify you through email or a notice in the client area before the changes take effect.
If you have questions about this Privacy Policy or wish to exercise a privacy right, contact us: